GCAB TECH is the operator of Winsharpsharp.

Our contact address is House 11, Havana Estate Port Harcourt, Rivers State, Nigeria.

Where this Privacy Policy refers to “we”, “our”, or “us”, it means GCAB TECH as the operator of the Winsharpsharp platform and related services.

This Privacy Policy applies to personal information collected through the Winsharpsharp website, account registration flows, contest participation features, wallets, payment interactions, support channels, notification systems, chat functions, and related administrative or promotional services.

This Privacy Policy should be read together with the Terms and Conditions, contest rules, and any campaign-specific notices that may apply to a particular feature or promotion.

We may collect registration and account information such as your first name, last name, username, phone number, email address, password hash, date of birth, referral or promo code usage, and account verification status.

We may collect identity and compliance information such as government identification details, KYC review status, withdrawal review notes, and other verification records where needed to protect the platform, process payouts, or comply with legal obligations.

We may collect contest and activity information such as leagues joined, memberships, predictions, event answers, leaderboard positions, match selections, auto-joined free league participation, chat messages, notifications, and other activity generated through platform use.

We may collect financial and transaction information such as wallet balances, deposit references, withdrawal requests, winnings, refunds, payment verification events, settlement history, and records associated with third-party payment processors.

We may collect support and communications information such as contact requests, support tickets, moderation records, email delivery status, password reset requests, and communications you send to us.

We may collect technical and device-related information such as IP address, browser information, device identifiers, authentication events, session information, timestamps, and security logs generated while you access or use the platform.

We collect information directly from you when you register, sign in, update your profile, fund your wallet, submit predictions, request withdrawals, upload verification materials, contact support, or use other platform features.

We collect information automatically when you interact with the platform, including authentication events, wallet activity, session behavior, technical logs, and feature usage metadata required for security and platform operations.

We may receive information from payment providers, email providers, verification processes, fraud and security tooling, and other service providers where necessary to operate the platform and complete authorized transactions or reviews.

We use personal information to create and manage accounts, authenticate users, maintain user sessions, enforce platform rules, and provide access to leagues, predictions, wallets, and related services.

We use personal information to administer contests, calculate scores, update leaderboards, settle results, distribute prizes or winnings, review withdrawals, and investigate disputes or corrections.

We use personal information to send service communications such as verification emails, password reset emails, support responses, alerts, account notices, wallet-related notifications, and contest or system updates.

We use personal information to detect, prevent, investigate, and respond to fraud, abusive behavior, multiple-account misuse, chargeback risk, suspicious payment activity, platform manipulation, and security threats.

We use personal information to comply with legal, regulatory, tax, financial, anti-fraud, and law-enforcement obligations that apply to our operations.

We may use aggregated or de-identified data for service analytics, internal reporting, product improvement, operational planning, and platform performance analysis.

Where applicable, we process personal information because it is necessary to provide the services you request, to perform our contract with you, to comply with legal obligations, to protect the integrity and security of the platform, or to pursue legitimate business interests that are not overridden by your rights.

Where consent is required by applicable law for a particular use of data, we will rely on that consent and you may withdraw it where the law permits.

Wallet deposits and some payment-related actions may be processed through third-party payment providers. We may receive transaction references, verification results, status updates, and related financial metadata needed to credit or reconcile your account.

We do not rely solely on user-submitted payment status and may independently verify deposits, reversals, or settlement events before updating balances, approving withdrawals, or releasing prizes.

Financial records may be retained for audit, accounting, anti-fraud, tax, dispute, and compliance purposes, including after an account is suspended or closed.

If you post chat messages, league content, answers, or similar submissions, that information may be visible to other users with access to the relevant feature or league context.

We may review, moderate, remove, flag, or retain user-generated content where needed to investigate abuse, enforce platform rules, comply with legal obligations, or protect other users and the service.

We may share information with service providers who help us operate the platform, including hosting providers, payment processors, email delivery providers, customer support tooling, analytics providers, fraud and security tools, and infrastructure partners, but only to the extent reasonably necessary for those services.

We may share information where required to comply with law, regulation, court order, lawful government request, payment-provider rules, fraud investigations, or to establish, exercise, or defend legal claims.

We may share information in connection with an audit, financing, restructuring, acquisition, merger, sale of assets, or other corporate transaction involving all or part of our business, subject to lawful handling of personal information.

We do not sell personal information in the ordinary commercial sense unless we clearly state otherwise in an updated policy or legally required notice.

Your information may be processed, stored, or accessed in Nigeria and in other jurisdictions where our hosting, infrastructure, payment, communication, or security providers operate.

Where information is transferred across borders, we take reasonable steps to ensure that appropriate safeguards, contractual protections, technical protections, or lawful transfer mechanisms are used where required.

We retain personal information for as long as reasonably necessary to provide the platform, maintain contest history, support wallet and payout operations, comply with legal and financial obligations, enforce platform rules, resolve disputes, and defend legal claims.

Retention periods may vary depending on the nature of the information, whether the information is needed for active account use, whether it is tied to financial or compliance records, and whether we are required to retain it by law or internal risk controls.

We use administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

Despite these measures, no platform, network, storage system, or transmission method is guaranteed to be fully secure, and you use the service with that understanding.

You are responsible for maintaining the confidentiality of your credentials and for securing devices used to access the platform.

Depending on applicable law, you may have rights to request access to personal information we hold about you, request correction of inaccurate information, request deletion of certain data, object to certain processing, request restriction of processing, or request a copy of information in a portable format.

These rights are not absolute and may be limited where we must retain information for contest integrity, financial records, fraud prevention, legal compliance, security, or dispute resolution.

To make a privacy-related request, you may contact us using the contact details provided in this Privacy Policy. We may require verification of identity before acting on a request.

The platform is not intended for children or persons under 18 years of age, and we do not knowingly permit minors to create accounts or participate in contests.

If we learn that personal information has been collected from a minor in violation of this policy or applicable law, we may delete the information and close the associated account.

The platform may contain links to third-party services, including payment providers or external informational pages. We are not responsible for the privacy practices, content, or security of third-party services that are not operated by us.

Your use of third-party services is subject to their own terms and privacy policies.

We may update this Privacy Policy from time to time to reflect changes in the platform, changes in our data practices, legal or regulatory developments, or security and operational requirements.

Updated versions become effective when posted on this page unless a later effective date is stated. Continued use of the platform after the effective date of an updated policy constitutes acknowledgment of the revised policy.

If you have questions, complaints, or requests relating to this Privacy Policy or our handling of personal information, you may contact GCAB TECH using the contact details listed below.